The most powerful ROI from branded merch doesn’t live in spreadsheets. It lives in conversations, pride, and moments that compound into real brand equity.
While everyone’s betting on AI and digital, the smart money is on physical brand experiences that cut through the noise and create real human connection.
Most companies treat merch vendors like ATMs. Send a request. Get a quote. Place an order. Done. This is why your merch ends up in donation bins or, worse, landfills.
A new logo feels like progress and that’s the trap. It’s tangible. You can point to it on business cards. Show it to your staff. Put it on merch and call it a win. But a beautiful logo without a story is just decoration which is the problem most marketing pros won’t admit.