This vendor could source 500 branded pens in 24 hours. They had stress balls in 47 colors. Their catalog had 10,000+ items with live inventory tracking. Response time under 2 hours. Pricing always competitive.
The problem isn't quality. It's quantity. We've convinced ourselves that more touchpoints equal more impact. That 12 items in a gift box is better than one. That matching every competitor's merch offering shows we're "comprehensive."
Here's the uncomfortable truth: 89% of branded items get thrown away within six months. Your custom pens, stress balls, and logo t-shirts aren't creating brand loyalty…they're creating brand pollution.